Telkom Pay: easy, secure and affordable mobile payments
Send and receive money
Get paid
Telkom Pay Digital Wallet app
Compliant with the latest security and data protection standards. Telkompay verifies your identity using your identity number, and all your personal data remains completely confidential.
| Onboarding | |
|---|---|
| Minimum opening deposit Minimum deposit required to activate your wallet | R100.00 |
| Minimum reserved balance Reserved amount - held in your account and excluded from your available balance | R10.00 |
| Deposits | |
|---|---|
| Monthly cash deposit limit | R25 000 |
| EFT credit | Free |
| Cash deposit at Pick n Pay & Boxer stores | R10.40 |
| Daily cash deposit limit at Pick n Pay | R3 000 |
| Card-funded deposit | 1.5% |
All fees shown are charged to the wallet holder per transaction. Fees are subject to VAT where applicable.
Minimum deposit required to activate your wallet
Reserved amount - held in your account and excluded from your available balance
All fees shown are charged to the wallet holder per transaction. Fees are subject to VAT where applicable.
What you can expect from Telkom Pay
Send and receive money
You can move money in seconds when using your Telkom Digital Wallet.
Shop vouchers
Buy vouchers to enjoy at our listed partner outlets in gaming, entertainment, education, transport, gifting and shopping.
R10 minimum wallet balance
Getting started costs almost nothing. Maintain a minimum wallet balance of R10 in your account to access this service.
Personalised Mo’Nice prepaid offers
Deals made for you. Access personalised Mo'Nice prepaid offers right on the TelkomPay menu.
Transfer up to R3 000 daily
Send, receive, or withdraw up to R3 000 a day - plenty of room for everyday transactions.
When signing up
Sign up with ease by verifying your identity through a quick process on your mobile device. No paperwork or branch visits required.
Want to know a little more?
What is Telkompay?
Telkom Pay is a digital wallet that allows you to:
- Make payments using a linked bank card
- Scan and pay using QR codes
- Send and request money
- Purchase airtime, data, vouchers and electricity
Features and eligibility criteria may evolve as the platform expands. Some services referenced below may be planned for future releases.
Who can register for Telkompay?
Currently Supported
At present, Telkom Pay registration is available to:
- South African citizens with a valid South African Smart ID or Green Barcoded ID
Future Release
Telkom Pay onboarding is expected to expand to include:
- Permanent Residence Permit holders
- Foreign nationals with a valid passport
- Asylum Seeker Permit holders
What documents are accepted for registration?
Currently Accepted:
- South African Smart ID
- South African Green Barcoded ID
Planned for Future Support:
- Permanent Residence Permit
- Valid Foreign Passport
- Valid Asylum Seeker documentation
Acceptance of additional document types is subject to regulatory approval and system updates.
Do I need to be a Telkom customer to use Telkompay?
What is required during registration?
All users must complete a digital KYC (Know Your Customer) process, which includes:
- Uploading a supported identity document
- Completing facial verification (selfie comparison)
- Automated verification within the app
If verification is successful, you may begin transacting immediately.
How can I top up my Telkompay wallet?
You can top up your wallet using the following methods:
EFT (Standard Bank Transfer)
- Select “Wallet”
- Choose “Top Up”
- Select “EFT”
- Follow the instructions provided
EFT payments may take 1–4 business days to reflect, depending on your bank.
Immediate EFT
- Select “Wallet”
- Choose “Top Up”
- Select “Immediate EFT (Ozow)”
- Enter the amount and follow the Ozow instructions
- Funds reflect once the transaction is successfully completed.
Linked Bank Card
- Select “Wallet”
- Choose “Top Up”
- Select “Linked Bank Card”
- Enter the amount
- If no card is linked, select “Add Card” and follow the prompts
- Complete 3D Secure authentication
- Funds reflect immediately once successful.
Cash at Store
- Select “Wallet”
- Choose “Top Up”
- Select “Cash at Store”
- Enter the amount (minimum R50)
- Generate your Pick n Pay payment token
- Present the token in-store to complete payment
