| ADSL subscribers 1 |
870,505 |
827,091 |
5.2 |
| Calling plan subscribers |
856,336 |
819,019 |
4.6 |
| Closer subscribers |
830,296 |
787,117 |
5.5 |
| Supreme call subscribers |
26,040 |
31,902 |
(18.4) |
| WiMAX subscribers |
3,218 |
3,381 |
(4.8) |
| Internet all access subscribers 2 |
527,291 |
523,057 |
0.8 |
| Fixed access lines (’000) 3 |
3,800 |
3,995 |
(4.9) |
| Post-paid |
2,427 |
2,499 |
(2.9) |
| Post-paid – ISDN channels |
756 |
767 |
(1.4) |
| Pre-paid |
522 |
623 |
(16.2) |
| Payphones |
95 |
106 |
(10.4) |
| Remote MSANs installed in access network |
83 |
- |
- |
| MSANs installed in the exchanges |
7 |
- |
- |
| Ports connected via MSAN access |
73,400 |
- |
- |
| Fixed-line penetration rate (%)4 |
7.3 |
7.7 |
(5.2) |
| Revenue per fixed access line (ZAR) |
4,581 |
4,644 |
(1.4) |
| Total fixed-line traffic (millions of minutes) |
18,425 |
19,372 |
(4.9) |
| Managed data network sites |
44,328 |
38,902 |
13.9 |
| Telkom Company employees5 |
21,209 |
20,939 |
1.3 |
| Trudon employees |
519 |
520 |
(0.2) |
| Swiftnet employees |
113 |
107 |
5.6 |
| iWayAfrica employees |
361 |
479 |
(24.6) |
| Fixed access lines per employee 5 |
179 |
191 |
(6.1) |
| iWayAfrica subscribers |
19,745 |
22,386 |
(11.8) |
| Telkom mobile subscribers |
4,177,199 |
3,053,393 |
36.8 |
| Active mobile subscribers6 |
1,534,265 |
1,483,401 |
3.4 |
| Pre-paid |
1,158,327 |
1,039,448 |
11.4 |
| Post-paid |
375,938 |
443,953 |
(15.3) |
| Mobile base stations constructed |
2,299 |
1,782 |
29.0 |
| Mobile sites integrated |
1,985 |
1,348 |
47.3 |
| LTE sites integrated |
651 |
- |
- |
| ARPU (Rand)6 |
61.47 |
74.16 |
(17.1) |
| Pre-paid |
23.96 |
20.89 |
14.7 |
| Post-paid |
166.13 |
206.83 |
(19.7) |
| Churn % - Pre-paid |
56.8 |
58.9 |
3.6 |
| 1 Excludes Telkom internal lines and includes business, consumer,
corporate, government and wholesale customers. |
| 2 Includes Telkom Internet
ADSL, ISDN, WiMAX and dial-up subscribers. |
| 3 Excludes Telkom internal
lines. |
| 4 Penetration rate is based on the 2011 Census population statistics. Prior year information has been restated. |
| 5 Based on number of Telkom Company employees, excluding subsidiaries. Telkom Company headcount includes 469 temporary (2012: Nil) workers that were appointed as permanent employees during the year. After year-end and up to 31 May 2013, 1,589 of these employees left the company as part of the voluntary severance and early retirement programme. |
| 6 Based on a subscriber who has participated in a revenue-generating activity within the last 90 days. During the year we changed the definition of a revenue generating activity to exclude recharge events as the revenue is deferred until actual usage occurs. The comparative year's ARPU was restated accordingly. |