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What is Prime Video?

Prime Video is a video subscription service, allowing you to enjoy the entire Prime Video catalogue from 
your favourite devices. 

 

You can create up to 6 profiles on a single Amazon account but only three separate devices can stream 
Prime Video at one time. 

 

You can stream popular movies and TV shows in high definition, including Amazon Originals such as: 
In Your Dreams, The Summer I Turned Pretty, Reacher and many more on your mobile, TV and tablet devices.

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What are the benefits of Prime Video?

 

  • Unlimited streaming on-demand of blockbuster hits, TV show favourites, and award winning Amazon Originals.
  • Create up to 6 profiles on a single Prime Video account.
  • Stream Prime Video on three separate devices at once.
  • Download content for offline viewing / watch on the go.
  • Ad-free uninterrupted viewing.
  • Watch content in standard definition (SD), 1080p Full HD and 4K.
  • Ultra HD resolutions (compatible devices only).
Sign up for any Telkom Fibre or LTE Post-paid or Top-up plan and get 3 months Prime Video, on us.

Get 3 months of Prime Video when you sign up or upgrade to a Telkom Fibre, Mobile Post-paid or Top-Up plan. Enjoy all the hottest shows and movies on Prime Video for 3 months on us.

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Shop Fibre


Unlimited data, streaming for days and catching up on everything online. Get all this and more with our fast Fibre deals available through Frogfoot, Openserve, Vumatel and Link Africa.

How to activate your Prime Video promotional offer?

  • Step 1 Log on to Telkom.co.za sign-up for any Fibre or LTE Post-paid or Top-Up plan.
  • Step 2 After checking out, you will receive an email from Telkom with a link that directs you to Amazon to create or sign into your Amazon account.
  • Step 3 Once you have successfully registered your Amazon account you will be able to enjoy your Prime Video subscription.
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Offers are subject to change. Cancel anytime via the MyTelkom app or the Telkom self-help portal. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Prime Video Mobile Edition is R29/month after the promotional period. Amazon, Prime Video Mobile Edition and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Want to know a little more?

What happens to my subscription after the promotional period?

Your Amazon subscription will auto-renew at the end of the promotional period and the monthly subscription fee will be added to your Telkom bill. The monthly subscription fee for Prime Video is R79 per month.

How do I cancel my Amazon subscription?

Fibre, LTE Post-paid or Top-Up customers can cancel their subscription via the Telkom website or MyTelkomApp.


 


Cancellation on Telkom website 
Step 1 On Telkom.co.za. log in to your Telkom Profile or register to create a profile. 
Step 2 Proceed to click on the entertainment menu where you can view all your entertainment services. 
Step 3 Select cancel Prime Video service to cancel your subscription. 
Step 4 You will receive an email notification to inform you of the cancellation date.

 

Cancellation via MyTelkomApp 
Step 1 Access the MyTelkomApp and click on “Content services”. 
Step 2 Click on the “Unsubscribe button”. 
Step 3 A message will be displayed to confirm that the customer wishes to cancel the service. 
Step 4 The customer will automatically be unsubscribed and a confirmation email will be sent to the customer.

How do I contact Telkom’s Customer Care?

Call Telkom’s Mobile helpdesk at 081180.

How do I get support for Prime Video?

Customer enquiries relating to any Prime Video service should be directed to Amazon at: https://www.primevideo.com/region/eu/help/contact-us/.