Note 5: Operating Expenses

for the year ended 31 March 2016


2016
Restated
2015
Rm Rm
Expenses    
5.1 Payments to other operators
Payments to other operators decreased mainly due to the lower mobile termination rates.
2 793 2 930
5.2 Cost of sales
The increase in cost of sales is largely attributable to the inclusion of BCX amounting to R3.5 billion and the increase in the sale
of mobile devices.
6 969 3 249
5.3 Employee expenses
The increase in employee expenses is mainly due to the voluntary serverance packages (VSP) and voluntary early retirement
(VERP) packages offered to employees an average salary increase of 6% and the inclusion of BCX.This is offset by lower headcount from
prior year VSP and VERP process.
10 901 9 462
5.4 Selling general and administrative expenses
The increase in selling general and administrative expenses is mainly due to an increase in bad debts and outsourcing costs.
4 978 4 755
5.5 Service fees
The effective management of property led to the decrease in service fees.This is partially offset by increase in the company
transformation cost and the inclusion of BCX.
3 106 3 219
5.6 Depreciation amortisation impairment and write-offs
5 442 5 505
Depreciation of property plant and equipment 4 370 4 506
Amortisation of intangible assets 902 779
Write-offs impairment and losses of property plant and equipment and intangible assets 170 220

The decreased is due to lower asset write offs and lower accelerated depreciation.