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30 October 2012

Telkom Business serves up greater mobile value

Telkom Business today slashed the price of its mobile Closed User Groups (CUGs) value added service from R149 to R99 which offers free, unlimited calls on the Telkom Mobile Network.

In addition, new customers opting for our new 24 month CUG contract will receive the service for free for the first three months of the contract.

In a year of operation Telkom Business has observed significant uptake of the CUG add-on from small business all the way through to a large multi-national customers.

The service allows customers to identify users within their organisations to form part of the CUG. The users in this group are then able to make free, unlimited voice calls to all the users in the CUG – even during peak times. The Telkom Business CUG also offers free calls to one landline number on contracts which enables employees to make mobile calls to the office landline free of charge. The CUG service can be offered to between five users and up to 20 000 users within the group.

A Telkom Business CUG can be managed via an online self care portal where business administrators can add and delete members independently. The administrator can also set up hierarchies and split billing limits free of charge.

In addition the CUG allows better management of monthly spend, by fixing a monthly spend limit for each user in the group. The users can also create a pool of frequently called contacts to better manage connectivity costs.

"Our CUG service is the ideal business tool for companies with high internal communication expenditure. It is most efficient for staff that need to be in contact with colleagues at all times, such as sales representatives and drivers on the road," says Deon Liebenberg, Head of Mobile at Telkom Business.

"CUGs allow colleagues to be in contact at anytime – to give updates and feedback on the go. This lends itself to enhanced business efficiency and cost control," he adds.

The CUG offering is a value added service available on the range of 24 month mobile contracts on offer from Telkom Business. The CUG service can be added or removed from the contract at any point over the 24 months.

Businesses can sign-up for a Closed User Groups by visiting any participating Telkom Direct Store, calling 10217 or their Account Manager.

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

 OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

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ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R16.8 billion and normalised profit after tax of R1, 683 million for the period ended 30 September 2015. Total assets amounted to R41.9 billion and equity attributable to the owners of Telkom to R23.5 billion as of 30 September 2015. The group generated normalised free cash flow of R1.4 billion for the period ended 30 September 2015.

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.