You are here: > About Us > Media Centre > Archive

24 June 2011

Telkom reveals 2011 tariff adjustments

Telkom's customers can look forward to an overall tariff decrease of 1.7% on basic voice and data services following the announcement of the Company's 2011 tariff annual adjustments.

The adjustments, which will come into effect on 1 August 2011, apply to Telkom's tariffs for line rentals, outgoing calls, DSL and data connectivity services.

"Telkom has again ensured that our tariff adjustments are considerate of the Consumer Price Index, effectively offering consumers relief at a time when inflation is at 4.6%," noted Senior Managing Executive for Telkom SA Manelisa Mavuso.

Mr Mavuso pointed to a decrease in the tariffs of almost all post-paid fixed line calls.

"We are reducing the tariffs of all long-distance calls, as well as the Standard time call charges for local calls. The local per minute call charge in Callmore time remain unchanged."

Telkom is reducing its call tariffs to some of the popular international fixed-line destinations, including Australia, China, France, Germany, the United Kingdom and the United States.

Moving on to fixed-to-mobile call tariffs, Mr Mavuso highlighted that Telkom customers will again benefit from a reduction in mobile interconnect tariffs. "Effectively, Telkom will pass through a saving of approximately R1.5 billion since March 2010," he explained. The new per minute tariffs will be R1.40 during peak time and R1.12 during off-peak time.

"Telkom is also passing on approximately R180 million per annum to the telecommunications industry as a result of the reduction in our fixed termination rates on 1 March 2011," stated Mr Mavuso.

Amidst the reduction in call tariffs, Telkom revealed an increase of only 5% in the monthly rental for a Telkom line. Telkom residential customers will pay R139.97 a month and business customers R191.84. Enterprise customers will benefit from no increase in the tariffs for primary rate ISDN services. The overall increase on data connectivity tariffs is only 2.0%.

Telkom's Faster DSL customers can expect an 11.3% decrease in the monthly rental fee from R326 to R289 from 1 July. This price reduction comes after Telkom has already increased the speed for its Faster DSL customers from up to 512kbp/s to up to 1024 kbp/s on 1 May 2011. Tariffs for all other DSL access services remain unchanged.

Over and above the changes to the tariffs of basic voice and data services, Telkom is adjusting the tariffs of some of its broadband bundles and calling plans for residential customers.

"Telkom will not be increasing the monthly subscription for the Do Broadband bundles instead customers will be pleased to know that from 1 September Telkom will be offering Do Broadband 2&3 customers more value – for the same price," said Mr Mavuso. These customers will receive an additional 1GB for the existing monthly price, R258 for Do 2 and R554 for Do 3 customers.

Telkom is filling a gap in the Do Broadband by introducing an enhanced offer which will consist of a faster DSL (now up to 1mb/s) service bundled with a 5GB Internet account for R395 a month.

In the case of the CLOSER calling plans, CLOSER 1 will increase from R150 to R158 a month and CLOSER 2 from R170 to R177 a month from 1 August. CLOSER 3 will remain unchanged at R333.

"We hope that our customers will appreciate that we have been able to contain tariff increases at a time when the economy is under severe inflationary pressure," said Mr Mavuso.

"Telkom's latest tariff adjustment indicates our drive to bolster our competitive edge while striving to ensure that telecommunications become more affordable and accessible," he continued.

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

Telkom Park, The Apex

92 Oak Avenue

Technopark

Highveld

Centurion

ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R16.8 billion and normalised profit after tax of R1, 683 million for the period ended 30 September 2015. Total assets amounted to R41.9 billion and equity attributable to the owners of Telkom to R23.5 billion as of 30 September 2015. The group generated normalised free cash flow of R1.4 billion for the period ended 30 September 2015.

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.