In appyling for a SmartAccess service (FreeCall 080, ShareCall 0860 or MaxiCall 0861), please be aware of the fact that all Telecommunications Operators in South Africa are now required by the new Numbering Plan Regulations as promulgated by the Minister of the Communications, to apply to ICASA for the allocation of free n Numbers. This allocation form ICASA may take uo to 28 business days before a requested number can be allocated. Telkom would like to assure you that we value your business and would like to apologise for any possible inconvienience in delay due to this legislated regulation.
Depending on the complexity of your SmartAccess service requirements, it could take up to three weeks to supply your service on your existing telephone(s) - from the date of allocating your SmartAccess number and upon receiving all your call routing requirements .
SmartAccess numbers can only be dailed from within South Africa as no international access is granted on these numbers.