Quicklinks
Call Answer
Service Conditions
Standard Telkom Terms and Conditions Apply
Product specific Terms and Conditions
- Call Answer can be provided only on direct, single-lines, exchange resources permitting. It can be applied where there is more than one telephone instrument connected to a single direct line
- Unfortunately Call Answer does not work on switchboards, or on hunting lines
- You will be notified of new messages by an interrupted/stutter dial tone. Due to this interrupted dialling tone, you might experience difficulty when trying to connect to the Internet (if you have a new message in your mailbox). You can either listen to your message by dialling 10120 or set you computer to ignore dial tone by doing the following:
- Go to start
- Settings
- Control panel
- Modems
- Select modem
- Properties
- Connection
- Unmark the "Wait for dial tone before dialling" option
- OK;
- Close;
- By dialling Telkom's Call Centre (10219) you can also request that they provide you with OutCall Notification rather than stutter dial tone as a message waiting notification. How to activate OutCall Notification from your telephone:
- Dial 10120
- Enter your extension number and press the # key
- Enter your secret code and press the # key
- Press 3 to change your personal options
- Press 3 for message waiting notification
- Press 1 to turn OutCall Notification on
- You are prompted: "OutCall Notification is on"
- Press 2 to set up OutCall Notification
- Press 1 to set up your first schedule for message waiting notification outcalls and follow the voice prompts.
