Telkom offers you the simplicity of cyber-billing. No waiting for your bill in the post or standing in long lines to settle your accounts.
Once registered for this service, logon to view, analyse and pay monthly Telkom statements.
The only requirement is access to the Internet and a valid e-mail address.
What Options Are Available
Online Bill is available to all Telkom residential and small business customers. It is designed for users with less than 10 Telkom accounts
Register |
Logon
Ease-e-Bill is Telkom's business to business electronic billing service, and is available to business customers with ten or more business accounts
Register |
Logon
Advantages
Driven by convenience, it's fast, efficient, time-saving and budget-enabling
Gives you added control you will have over your Telkom accounts
Through an automated process, each month you will receive your account electronically
Once you have accessed the information, you can view, analyse, print and download the relevant details
Keeping a working record of your accounts is as simple as saving them on your PC
How It Works
When you enrol for this service, you will obtain your own username and password
You then link the Telkom accounts for which you require access
Each month, these accounts are prepared and stored on our site
As soon as your account is ready to be viewed each month, we will inform you via e-mail
The e-mail provides a hyperlink to our site, where you are required to logon
You then view, analyse and process your account online
Payment Options
Make account payments by using your credit card, online. This is a fully secure online payment facility
You may also continue to use any existing, preferred method of payment
Online Bill Support
Telephone FreeCall: 080 TEL BILL or 080 835 2455
(for technical queries only) Fax: (021) 401 0139 e-mail:obill@telkom.co.za.
Support is available 8:00am - 5:00pm Monday to Friday excluding public holidays
SmartAccess
All queries related to the SmartAccess Call Reports should be directed to the SmartAccess Service Activation Centre.
Telephone FreeCall: 0800 654321
Support is available 8:00am - 5:00pm Monday to Friday excluding public holidays
Frequently Asked Questions
Have any questions not answered here? Click here to see the common questions asked about our Online Bill service.
