Telkom's Competition Lines are used by organizations to manage competitions and to collect information from respondents using interactive voice response (IVR).
Competition Lines

Telkom's Competition Lines are used by organizations to manage competitions and to collect information from respondents using interactive voice response (IVR).

Benefits

Calls to Competition Line numbers are routed via the Telkom network to the applicable service platform. The caller then hears recorded IVR instructions on how to answer questions and leave name and address details;

  • Enables competitions to be run with phone-in responses without tying up staff to man telephones;
  • Public reaction can be measured cost-effectively;
  • Your organization's public image and promotional campaigns can be enhanced;
  • Media effectiveness can be increased by improving audience ratings.
  • The service generates revenue for your organization;
  • The service is offered in partnership with a Service Provider who acts as the service administrator and receives a portion of the revenue generated. This revenue is then shared with media vendors and/or promotional clients;
  • 10-digit numbers are used, starting with 08622.

Telkom has partnered with three Service Providers who specialize in Competition Lines. There is a strict code of conduct within the contractual agreement between Telkom and the Service Providers. This will prevent any obscene or defamatory information from being offered. Customers subscribed to the Telkom BlockCall feature have the facility to block calls to all Premium Rate Service numbers as blocking is available up to the 4th digit.

Pricing
To see a detailed price information for this product please click here.

Related products
TeleVoting: A vote by phone facility capped at 20 seconds.
Information Services: Obtain information via any telephone.

Contact information
Please contact the Service Providers directly:

Foneworx - Robert Russel
E-mail Address: support@foneworx.co.za
Tel:+27 (011) 293 0000

NGN Telecoms - Clair Alexander, Operations Manager
E-mail Address: vas_support@ngntelecoms.com
Tel:+27 (011) 201 7400

Vodacom - Tabisa Yoyo
Tel:+27 (011) 848-8415