A Collect Call is a reverse charge call where the called party.
Collect Call
A Collect Call is a reverse charge call where the called party, on acceptance of the call, pays the charge. Telkom now offers you the choice of making a Collect Call either with the assistance of an operator or via an automatic service.
Benefits
Collect Calls can be made from any telephone, public or private;
There is a fixed time limit of nine minutes to all collect calls;
The Automatic Collect Call service saves money - it costs less than the operator assisted service, and there is a fixed time limit to calls;
A deliberate action is required on the part of the called party to accept an Automatic Collect Call;
Automatic Collect Calls are quicker to establish - no lengthy queues;
Choice of language means better communication and eliminates the possibility of operator error;
Privacy is provided in setting up an Automatic Collect Call;
If difficulties are experienced, the call can be diverted to the operator service;
To accept an Automatic Collect Call the called party should have a tone dial telephone (DTMF).
Operator assisted Collect Call
(Dial 1025) - there is no cost to communicate with the operator; once the call is set up and accepted, then the called party is billed for the call charges.
Automatic Collect Call
Again there is no cost to the caller. The automatic service is driven by voice prompts; the call is accepted and connected only when the called party enters the necessary acceptance code.
Dial one of the following five numbers depending on your choice of language: