TelkomInternet powered by ADSL provides both home and business users with an always-available broadband connection that offers high-speed Internet access via an ordinary copper telephone line.
Short for Asymmetrical Digital Access Line, ADSL offers always available high speed access to the Internet at low cost.
TelkomInternet powered by ADSL~Benefits
Ease of connection ~ Our always-available ADSL connection is just a click away. The connection will stay live if used continuously, or timeout after 60 minutes of inactivity. It is recommended that you disconnect when you have concluded your Internet related matters for the day. A new connection is only required once a day as the network is reset each day at 00:00, disconnecting all subscriber automatically. If you are disconnected by the network, you can immediately reconnect.
Access speed ~ The product is designed to be as flexible as required, so no matter which ADSL access speed you have chosen, our Standard, Advanced or Premium access service will fit your requirements.
Great value ~ As an ADSL subscribers you are able to surf the Internet at high-speed and download information (e-mail, images, gaming, sound and video) using you existing phone connection. There is no need for fancy equipment - just a simple ADSL modem and a reasonable PC.
Call charges ~ Since your ADSL service is an always-available connection, there is no need to keep watch on time spent online. A monthly subscription fee is payable irrespective of the amount of time spent on the Internet. What does need to be monitored is the maximum allowed bandwidth usage, the cap.
Phone line ~ Phone calls and faxes can be made, received and sent at all times, no need to suspend your Internet connection.
Online tracker ~ This is a must in order to stay abreast of your usage. You will be able to pro-actively monitor and manage your bandwidth usage. Next time you visit the online tracker, add your e-mail address to the service and we will advise you of your usage once you pass 75% of your allowable limit. You can access this free facility at http://adsl.telkomsa.net
Best effort ~ ADSL eliminates waiting time and provides quick access. Please remember that best effort applies once the Internet is reached. Since we do not have control over where the various web servers are hosted and the amount of subscribers accessing the Internet at any one time, there are no guarantees.
Even faster ~ Proxy settings are of great benefit. When configuring your settings in your web browser, make sure you make use of one of the largest caching servers in Africa, this being the SAIX proxy servers, for an improved experience.
Unwanted mail ~ Do you hate SPAM? Well so do we. If you log into our web mail service you can activate your own anti-spam service, so don't wait for SPAM to get to you, let us destroy it for you.
Choice ~ Not only do we offer two types of access, shaped and unshaped, but we currently offer a shared cap service and will soon be offering our usage based option.
You can check the availability of your exchange for ADSL by clicking here
TelkomInternet powered by ADSL ~ Access options
TelkomInternet powered by ADSL provides both a shaped and unshaped service. Simply put, this means that we have built a service that will best meet your individual needs. For the general user the shaped service will fit most needs adequately.
Shaped ~ In layman's terms, the shaped service prioritises keystroke activities - things you do while sitting in-front of your PC. So when you're surfing your favourite site, doing your banking online or checking you e-mail, this option will work best for you.
For those of you that need to know more, read on. The shaped service distinguishes between the various protocols used over the Internet. The main priority is HTTP. At present, all international HTTP traffic is transparently cached for ADSL users. All international un-cached data is shaped. The following un-cached protocols are prioritised on the network: HTTP (in certain cases HTTP is not cached due to website incompatibilities), HTTPS, FTP, Mail (POP3, SMTP and IMAP), SSH and TELNET. Any protocol not mentioned above will receive a lower priority on the network.
Unshaped ~ In layman's terms, whichever activity you are doing or leaving your PC to do, while not there, all available bandwidth will be used for this application or protocol.
~ This service will offer you unshaped international bandwidth and a higher data transfer rate. The unshaped service will not shape the un-cached protocols. All protocols will therefore share the available bandwidth equally. Similarly, local bandwidth will remain as is with no shaping implemented. Keeping this in mind, this service is typically designed for a niche market including, for example, your typical Forex Trader, specific gaming applications, secure work from home options and VPN's. All these applications can use unfamiliar protocols, which are not necessarily bandwidth intensive but require an unshaped service to work optimally.
DSL is a best effort service and no guarantees are provided on throughput. DSL is an access medium to the Internet and as your ISP, TelkomInternet cannot overcome any bandwidth related constraints within the World Wide Web.
Current line speeds on offer are reflected in the tables below.
Telkom HomeDSL & BusinessDSL access
Sign a 24 month contract and get the modem for free! To fill in an online request form click here.
Monthly line rental (incl. VAT)
DSL up to 384 kbps*
R 245.00
DSL up to 512 kbps *
R 362.00
DSL up to 1024 kbps *
R 516.00
*The monthly rental excludes phone line rental.
*The monthly fee excludes call charges made to the Internet access POP number.
Once-off Charges (incl. VAT)
Installation
R 437.50
Migration Fee - if downgrading
R 295.20
Telkom Wifi modem with 4 Ethernet ports
R 799.00
Or
ADSL POTS USB modem *
R 399.00
Marconi micro filters
R 48.00
Additional charges
Normal Telkom tariff phone line rental and voice or fax calls
* Certain prices are subject to currency fluctuations and may change without notice.
* Prices are subject to Telkom's annual price adjustment.
To offer a fair service for all, TelkomInternet currently monitors and tracks all ADSL users' online usage which, when added up, constitutes you cap or usage. The usage is measured in Gigs.
Capping ~ Please note we do not monitor what you do or where you go, but how much traffic you produce while on the Internet. Your ADSL usage is determined by all traffic generated by a given username and includes the upload (sending) and download (receiving), as well as network and protocol overheads. The same process applies to both the shaped and unshaped service. The accumulated data can be viewed at http//adsl.telkomsa.net and is updated each day after the forced network timeouts.
What's a Gig? ~ In short, it is the amount of Bytes or size of a file or application on the Internet. A Gig is approximately 300 songs, 1500 average MS Word or MS Excel documents, or about 10,000 e-mails without attachments.
Cap period ~ Capping is determined over a given period, normally a calendar month. As such, monthly usage is accumulated during the period and reset according to your service subscription. At the beginning of each period the usage tracker is reset and any restrictions that might have been imposed are lifted.
What is a cap ~ A cap is the amount of traffic or Gigs per service a subscriber may use or consume over a given period, and is determined by the product you have subscribed to initially. An example would be 2, 3 or 4 Gig. Capping has no relation to the ADSL speed that you have chosen.
When your shared service cap is reached ~ As a TelkomInternet subscriber you have access to our unique threshold management service. This service operates as follows: should you exceed your initial individual service threshold, 1 GB, 2 GB or 4 GB service, you will automatically be transferred into our collective threshold option. This will enable you to stay online until such time that the average usage for all our subscribers reaches the collective service threshold.
Should you exceed both your service threshold and that of the collective, you will be placed within restrictive limits, allowing access to e-mail and the four major banking sites.
TelkomInternet offers a simple range of services that meet most subscriber requirements. The range covers both the shaped and unshaped options together with a variety of value added services, from e-mail accounts to web hosting for both the consumer and business, all with 24 hour telephonic support.
You can check the availability of your exchange here.
Service description
Monthly Cap & Service
E-mails
Including VAT
Standard
2 Gigs ~ Shaped
One
R 199.00
Advance
3 Gigs ~ Shaped
Two
R 249.00
Advance
4 Gigs ~ Unshaped
Two
R 679.00
Premium
3 Gigs ~ Shaped
Four
R 269.00
Premium
4 Gigs ~ Unshaped
Four
R 699.00
* Certain prices are subject to currency fluctuations and may change without notice.
* Prices are subject to Telkom's annual price adjustment.
TelkomInternet powered by ADSL ~ Applying for service
Before you order TelkomInternet powered by ADSL you will need at least a DSL line from the Telkom range of @home or @business services
Call 10217 for @business or 10219 for @home services during office hours, Monday to Friday, 8 a.m. to 4.30 p.m.
You can check the availability of your exchange here
Ordering TelkomInternet powered by ADSL
You have the line and now need an ISP. Maybe you need to move ISP's or just include an additional service from TelkomInternet, the preferred ADSL Internet Service Provider
Call 0800 500 200 during office hours, Monday to Friday, 8 a.m. to 8 p.m. and Saturdays until 1 p.m.
Instant online service activation, just click here