Vision and Values

Vision

Being Africa's preferred ICT service provider by:

• Customers recognising Telkom as their first choice when deciding on ICT communication solutions
• Employees viewing Telkom as the preferred employer in the ICT industry
• Shareholders regarding Telkom as a company that offers competitive returns
• Government & the Regulator considering Telkom as a trustworthy & respectful enabler of the economy
• Suppliers recognising Telkom as a valued partner in delivering world-class ICT services
• The community distinguishing Telkom as a responsible, caring & trustworthy South African corporation

Mission

Telkom SA Limited is a leading South African-based international ICT services group focused on long-term profitability through growth in existing & new markets by:

• Providing differentiated high quality fixed, wireless & converged products & services directly or through our subsidiaries & partners
• Striving for excellence in serving our valued domestic retail & wholesale, as well as international customers
• Achieving unprecedented organic growth of existing assets
• Targeting acquisitions & new partnerships to achieve core strategies
• Acting as a responsible & caring corporate citizen

Core Values

We are:

• Inspired to deliver value to customers
  Meeting the needs of customers is our core inspiration
• Dedicated to agile & excellent performance
  Diverse, positive, aligned & passionate people
• Determined to continuously improve
  Learning, changing & innovating to own the future
• Committed to act with integrity.
  Honest, empathetic & approachable in all we do