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Contact Details

Emergency network issues and reporting of network damages

0800 201 226 - Please call our after hour Toll free number

Emergency Numbers


Contact numbers


051 403 0800

City Power

011 375 5555


016 450 3911

Johannesburg Road Agency

011 298 5000

Johannesburg Water

011 688 1500

Mbombela Municipality

013 753 3331


0860 101 060

Tshwane Metro

0800 111 209

Telkom Crime Buster

    0800 124 000 - Telkom Crime Buster, to eliminate all sorts of crime

    Synopsis of facts about Crime Buster:
    • All information reported to the hotline, including the identity of the caller, is kept strictly confidential. Callers do not even need to supply their names
    • To deter hoax calls, the Crime Busters Hotline uses Telkom’s Sharecall service, meaning there is a nominal call charge. While hoax callers aren’t prepared to pay for their silly calls, genuine callers are assured of quicker response times
    • The more information a caller has about a suspected crime, the better, so keep your eyes and ears open
    • Telkom pays a reward to people for information leading to a successful conviction and the recovery of stolen Telkom assets
    Crime may be noticeable i.r.o the following:
    • Public payphone vandalism
    • Payment fraud
    • Subscription fraud
    • Network fraud
    • Cable and solar panel theft