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28 May 2018

Mobile strategy paying off for Telkom

Key financial highlights:

  • Mobile service revenue grew by 47 percent to R5 150 million
  • Group operating revenue R41 018 million
  • Group EBITDA R10 544 million (with an EBITDA margin of 25.7 percent)
  • HEPS 597.0 cents
  • Free cash flow increased 465.7 percent to R501 million
  • Capex R7 909 million
  • Total dividend 355 cents per share

Telkom SA SOC Limited today announced its group revenue of R41 billion, boosted by strong performance in its mobile business with a 47 percent increase in mobile service revenue. Growth in the mobile business was underpinned by capital investment, extension of distribution channels, increased store footprint and innovative data-led products which resonated well with customers. In line with our strategy, the mobile business is now one of the key drivers of growth in the group.

This performance was against the backdrop of tough economic conditions, political and policy uncertainty and intense competition which contributed to weak business and consumer confidence.

Telkom Group CEO Sipho Maseko says, "Despite adverse economic data over the past year, we are cognisant that the ICT landscape is changing. Telkom is shifting towards new revenue streams, such as mobile, data and the Internet of Things. These have already begun compensating for declining traditional business. Our focus going forward is to increase the contribution of these new revenue streams, as this will ensure Telkom’s sustainability."

BCX performance was negatively impacted by both the weak economy and the decline in voice revenue from the connectivity business. As a traditional technology, voice is impacting our businesses across the group with customers migrating from circuit voice to voice over internet protocol (VoIP). We have strategies to manage the decline in voice revenue while we migrate customers to VoIP and grow new revenue streams through focused investment in areas of future potential growth.

The pricing transformation journey that Openserve embarked on two years ago is starting to bear fruit with the rate of decline in its revenue slowing significantly. Despite price reductions over the past two years and ongoing voice revenue pressures, Openserve's overall revenue is improving, with data traffic increasing massively on the network.

Telkom continues to invest in its network for future growth and invested R7.9 billion in capex, which is 19 percent of revenue, in line with guidance. Capital investment was lower than the prior year, as the group was cognisant of the revenue pressures and focused on maximising capital returns.

Telkom’s core and backhaul networks are largely modernised, and the group is completing the upgrade of the access network with multiple technologies as customers are becoming technology agnostic. Telkom will continue to modernise the network and invest in key growth areas, particularly mobile and fibre.

For further enquiries, please contact:

Leigh-Ann Francis
Specialist: Media Relations
Group Communication
Tel: +27 12 642 1728
Mobile: +27 81 391 4780


Telkom is a leading information and communications technology services provider in South Africa. We had consolidated operating revenue of R41 billion and normalised profit after tax of R3 907 million for the year ended 31 March 2017. Total assets amounted to R48.0 billion and equity attributable to the owners of Telkom to R27.6 billion as of 31 March 2017.

As of 31 March 2017, we had approximately 3.0 million telephone access lines in service and 1,329,450 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile brand called Telkom Mobile;
  • information technology services including converged communication, IT service solutions, application solutions, IT hardware and software and industrial technology service sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.
  • Convergence is one of our key strategic initiatives in building a sustainable future for Telkom. We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.