You are here: > About Us > Media Centre > Archive

04 October 2013

Telkom's mobile broadband puts speed and quality into gaming experience

Enjoy an LTE experience of two times the speed of 3G - guaranteed

Telkom's HomeOffice LTE offer promises twice the speed and three times the quality of standard 3G services. The company is so confident on its ability to offer a great experience, it guarantees it or you get your money back, no questions asked.

Telkom has good reason to be confident about the claim. Firstly, the company's LTE network was built on allocated 2300 MHz spectrum and therefore did not require refarming of some of its existing mobile technology spectrum. The 2300 MHz implementation also enables asymmetrical allocation of air interface resources which is efficiently matched to support data services. Telkom also has a total of 60MHz of this spectrum which enables the delivery of far higher capacity per sector than any other local operator.

Download speeds of Telkom's HomeOffice LTE typically range from 20Mbps to 50Mbps although peak speeds can go as high as 90Mbps. Upload speeds range from 5Mps to 10Mbps with peak speeds of 25Mbps. This translates to a fast, smooth user experience free of buffering or stuttering.

Over 700 currently active LTE sites have been deployed nationally with a focus on the major metros. A further 300 sites are currently being integrated into the network nationally for further support. Many of these are located in areas where there has been rapid development that has yet to be serviced by fixed line options. This makes Telkom LTE an ideal alternative in areas where ADSL is not available.

Not only is LTE a broadband fixed-line-look-alike for areas without cable or where cable theft has interrupted service, it has the added benefit of mobility for those who require fast download speeds on the go. So as the year-end holiday season approaches there is no reason to forfeit the fast internet experience one is accustomed to at home.

The second reason for the company's confidence in its Home Office LTE is the customer purchase experience journey that forms part of the sales cycle. Before selling the product to a customer Telkom not only checks for coverage, but tests it as well. Once good coverage has been confirmed, a field expert will visit the customer’s home to advise on the best set up. The device is delivered to the customer's door and installed by the field agent.

Fast quality Internet access has become one of the most desired commodities by various family members in the home. Telkom's Home Office LTE enables up to 32 wireless connections and four LAN connections. So while one person works in a home office others could be sharing cooking lessons real time with friends in Europe over Skype or doing research for homework and later play video games on line from different rooms or download music videos.

To subscribe to HomeOffice LTE customers can SMS "speed" to 32565 and they will be contacted by an agent. Alternatively, they can visit a Telkom store or sign up on the Telkom Mobile website.

HomeOffice LTE is just one of the many mobile broadband products catering to the diverse needs of people available from Telkom.

Customers can check for LTE coverage in their area by sending an SMS with their address to 43482 or checking the coverage map on the Telkom Mobile website.

For more information about Telkom's LTE and other mobile broadband products visit www.telkomshop.co.za or www.telkommobile.co.za

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

Telkom Park, The Apex

92 Oak Avenue

Technopark

Highveld

Centurion

ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R16.8 billion and normalised profit after tax of R1, 683 million for the period ended 30 September 2015. Total assets amounted to R41.9 billion and equity attributable to the owners of Telkom to R23.5 billion as of 30 September 2015. The group generated normalised free cash flow of R1.4 billion for the period ended 30 September 2015.

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.