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26 October 2012

Telkom Internet customers enjoy high speed broadband trial participation

Telkom Internet today reported an overwhelming response from qualifying customers to participate in its high speed broadband pilot. Customers already on the trial have reported much faster upload and download speeds.

Earlier this month Telkom Internet invited its customers already using the 4/10 Mbps broadband access product to participate in the high speed broadband trial.

Qualifying customers are required to be covered by Telkom's MSAN footprint in the following areas: Benmore Gardens, Fourways and Waterkloof in Gauteng; Durban North in Kwa-Zulu Natal and Durbanville in the Western Cape.

Telkom Internet has had a great response from customers meeting this requirement. These customers have been supplied with a free VDSL router in order to test the broadband speeds. This VDSL router will not be required to be returned upon the completion of the technical trial.

The ISP encourages customers to visit the following website: www.telkom.co.za/highspeed to determine whether they qualify to participate.

Telkom Internet has also enabled a Self-Install option for qualifying customers whereby they can collect their modems from their nearest participating Telkom Direct store. In all, 12 stores are participating, namely:

  • Overport and Gateway in Durban
  • Randburg and Fourways in Johannesburg
  • Menlyn and Hatfield in Pretoria
  • Table View, Canal Walk, N1 City, Bellville, Tygervalley and Capegate in Cape Town.

Participating customers will not be charged any additional cost during the pilot and will continue to pay their current subscription DSL and ISP charges.

Telkom Internet wishes to highlight that all participating customers will revert to their original broadband speeds and services upon completion of the technical trial. The trial will terminate at the end of January 2013.

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

 OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

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ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R16.8 billion and normalised profit after tax of R1, 683 million for the period ended 30 September 2015. Total assets amounted to R41.9 billion and equity attributable to the owners of Telkom to R23.5 billion as of 30 September 2015. The group generated normalised free cash flow of R1.4 billion for the period ended 30 September 2015.

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.