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24 August 2012

Telkom Business increases TBiz Capped Value

Telkom has revealed significant value improvements to its TBiz Capped products. This follows a June announcement of greater value on TBiz Uncapped products, and the start of network speed upgrades announced today.

The pre-bundled TBiz products now offer a range of enhanced features on the higher line speeds making them suitable to the higher end business users. The latest value improvement has been applied across a range of bundles to include higher caps, upgrades to the Starter Business VAS (Value-Added Services) packages and the addition of a Specialised Business VAS package.

Steve Lewis, Telkom's Managing Executive: Product House says, "The TBiz range which was launched in October 2011 to cater for the Internet needs of business, especially small and medium businesses were well received by these markets and Telkom continuously seeks to improve the value attained by these customers."

These recently introduced Specialised Business VAS package gives larger businesses more email accounts, web-hosting, and online storage. This bundled value is competitive when compared to the available alternatives such as SkyDrive (stored internationally) or more expensive standalone storage and email solutions. Both Starter and Specialised VAS packages include .co.za domain name and business tools.

Customers still have the option to create their own bundles from the range of line, internet usage and VAS elements that are available.

Furthermore, Telkom Internet has improved the quality of its usage products, based on continuous evolution in the design of its ISP architecture. Customers will experience the benefits of this without effecting adjustments to their profiles.

Telkom Internet remains committed to driving the benefits of content localisation and focuses on allowing business customers the opportunity to access content and software tools that require ISP bandwidth without daytime restrictions.

"These quality improvements are an on-going process based on the feedback from our business customers. Enhancements at an ISP level allows for benefits that are passed on to customers," added Lewis.

Another significant change, indicative of the effectiveness of ISP architecture upgrades in alignment with valued customer feedback, is the account transition capability. Customers can now move seamlessly between capped accounts, and even into uncapped usage accounts, without losing their credentials, email accounts or web-hosted data.

"This removes the barrier to upgrade for our customers by allowing them to enjoy ISP services based on spend or how much of the Internet they wish to use. This is also part of Telkom Internet's commitment towards improved customer experience," concluded Lewis.

Additional Information

Biz Bundle ADSL Usage VAS Old Price New Price
Prices include VAT, but exclude business line rental.
Entry Up to 384kbps* 10GB Starter R 299 R 299
Basic Up to 384kbps* 20GB Starter R 414 R 414
Advanced Up to 2Mbps* 20GB Starter R 540 R 519
Premium Up to 10Mbps 40GB Specialised R 865 R 849
Premium+ Up to 10Mbps 50GB Specialised R 1 000 R 959
 

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

Telkom Park, The Apex

92 Oak Avenue

Technopark

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ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R16.8 billion and normalised profit after tax of R1, 683 million for the period ended 30 September 2015. Total assets amounted to R41.9 billion and equity attributable to the owners of Telkom to R23.5 billion as of 30 September 2015. The group generated normalised free cash flow of R1.4 billion for the period ended 30 September 2015.

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.