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Company Profile

Telkom is a leading information and communications technology (ICT) services provider in South Africa. Our mission is to seamlessly connect people to a better life. We carry this through in all our brands, whether at the consumer, business or wholesale level. Our Telkom Foundation actively works to bridge the digital divide, with projects including the Connected Schools programme, while FutureMakers, our enterprise and supplier development initiative, empowers digital entrepreneurs to realise their vision.

Telkom SA SOC Limited’s organisational structure includes the following business units:

Telkom Consumer (division)

Telkom Consumer includes both fixed and mobile broadband services as well as voice technology.

Openserve (division)

Openserve is at the heart of connectivity and has successfully built and run high-speed broadband networks that link banking systems, hospitals and schools.

BCX (owned subsidiary)

BCX is Africa’s premier end-to-end digital solutions partner, and helps enterprises to future-proof their business.

Yellow Pages (owned subsidiary)

Yellow Pages delivers commercial search solutions and integrated, effective advertising and marketing, especially for the SME market.

As of 31 March 2018, we connected more than 2.5 million premises with fibre through Openserve and we increased our active mobile subscriber base to 5.2 million. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services including PABX, computers, routers, modems, telephone handsets etc;
  • broadband solutions, which includes next generation access, across fibre and copper networks enabling high-speed internet connectivity facilitated through Openserve’s interconnection services;
  • fixed-line data services, including domestic and international data transmission services, and related information technology services;
  • data centre operations including e-commerce, application service provider, hosting, data storage, email and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a next generation network over which we provide fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales;
  • information and technology communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales through BCX.

 

Our customers are at the heart of all we do, and this is reflected in our strategy. Our five strategic objectives are:
  • fixed-line retail voice services and calling plans;
  • to be South Africa’s number one digital transformation partner;
  • to grow into South Africa’s number-one broadband and data services business;
  • to be the communications infrastructure provider of choice;
  • to be the largest provider of data-driven digital marketing solutions for South African SMEs, and
  • to unlock value by commercialising the property portfolio.

These objectives are supported by specific business unit and group enablers.